Shipping policy
Shipping Policy
Thank you for shopping with VERANO. We want to make sure your order arrives safely and on time. Please read our shipping policy carefully before placing your order.
Processing Time
All orders are processed within 1–3 business days of payment confirmation. Orders placed on weekends or public holidays will begin processing on the next business day.
Estimated Delivery Times
Once your order has been dispatched, please allow the following estimated delivery windows:
- United States: 5–10 business days
- Canada: 7–14 business days
- International: 10–21 business days
Delivery times are estimates only and may vary due to carrier delays, customs processing, or high-demand periods.
Free Shipping
We offer free standard shipping on qualifying orders. Please check your cart at checkout to see if your order qualifies.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 48 hours for tracking details to update after dispatch.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in our product or shipping prices.
Lost or Delayed Shipments
If your order has not arrived within the estimated delivery window, please contact us at karimhyouz@gmail.com and we will investigate with the carrier on your behalf.
Contact Us
If you have any questions about your order or our shipping policy, please don't hesitate to reach out to our team at karimhyouz@gmail.com.